How long will it take to receive my refund?

Returned items typically take between 3-5 business days to be received after they have been mailed. Once we receive your return, it may take an additional 7-10 business days for us to process the return and issue an exchange or refund. 

  • Refunds should typically appear on your statement within 2 weeks after you mail your package back. If you haven't seen your credit appear after 2 weeks, please contact our Customer Care Team at 888-926-0255.
  • Your exchange will be initiated once your return package is scanned into the carrier network. You will receive an email with the new tracking information once it ships. 
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