Returns & Exchanges

Returns

• How do I start a return?
• What is the return policy?
• What is the holiday return policy?
• How long will it take for my return shipment to be delivered?

Exchanges

• How do I start an Exchange?
• How do I return or exchange a gift?
• What is the holiday exchange policy?
• Can I return or exchange my embroidered items?
• Can I return or exchange an item purchased from a retail store?